Service

ARTICLES

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TPMS: Infiniti Q50 — 2018-2020

If a sensor within the tire pressure monitoring system (TPMS) of an Infiniti Q50, model years 2018-2020, is replaced it will need to be initiated. The TPMS is not affected by wheel and tire rotation.


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Keep TPMS Tools Updated for Accurate Relearns

Continental is launching a national public service campaign to make sure tire dealerships and service facilities are aware they need to keep TPMS tools updated so they can service all vehicle makes and models and ensure trouble-free and profitable tire services.


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Tips for Mastering Mounting and Balancing

Equipment, Accessories & Patience All Play a Part in Avoiding Common Mistakes

Mounting and balancing tires correctly is the heart and soul of what tire dealers and other tire retailers do. And that means it’s absolutely critical the job is done with precision and delicacy.


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How to Deal with Difficult Customers

Proven Techniques For Making Customers Feel Served - Not Sold

Today, your salespeople and technicians must be trained to educate the customer and build trust quickly. Why? Because most of the time, difficult customers are created by you and/or your people. And you may not even realize it. 


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