Stay tuned to www.moderntiredealer.com for excerpts from MTD’s 2025 Tire Dealer Survival Guide.
In this year's edition of MTD’s Tire Dealer Survival Guide, mergers and acquisition expert Cole Strandberg, also a managing director with Focus Investment Banking’s automotive aftermarket team, explains why the ability to scale is vital for dealers who want to expand through acquisitions.
You’ve heard of artificial intelligence. How can you, as an independent tire dealer, effectively harness this developing technology to improve your systems and processes? Dennis McCarron, a partner at Cardinal Brokers, provides some thought-provoking ideas.
Is everyone on your team aligned and rowing in the right direction? If not, you may have a quiet quitter somewhere within your organization. Mike Townsend, retail tire sales coach and owner of Townsend Strategies, teaches you how to identify and rehabilitate quiet quitters before they do more damage to your business.
Customer retention is an evergreen concern for many dealers. J. Mark Jackson, a founding partner of Guidon LLC, a leadership and resilience training/consulting organization, details the three levels of customer commitment and how you can convince clients to stick with you.
And Randy O’Connor, owner of D2D Development Group (Dealer to Dealer Development Group), discusses how to understand the purchase path of today’s customer by identifying — and locking in — segments, touchpoints, time frames and more.
