Jeff Morgan

Opportunities to grow your business can be right in front of you. It’s your job to pay attention, recognize that they are there and find a way to act upon them. These opportunities...

Competition is everywhere in our industry. As such, the ability to attract and retain talent is even more of a challenge, particularly with a limited talent pool. For some, this...

Your dealership's P&L statement is the most important report in your business. But just looking at your P&L regularly is not enough. You have to learn to speak its “language.”...

The only thing that you have power or control over when it comes to time is what you do with it. So while you cannot manage time, you can - and must - manage yourself. This is...

All of us are looking for ways to generate new business. There are two basic ways to accomplish this: do more with the customers that you have or increase the number of customers...

In our industry, we are faced with technological changes in nearly every aspect of what we do. Automotive systems are evolving and changing. How we interact with our customers...