Operations

'Make your business look like the foundation of something bigger,' says Strandberg.

Strandberg: Great Operations Versus a Scalable Business

Many tire dealership owners have asked some version of the same question: "What multiple is my business worth?" It’s the wrong question.

July 3, 2026

'We all know that lifelong learning is not optional in this business,' says Van Batenburg.

Van Batenburg: Are You a Lifelong Learner?

Oct. 19, 2026

'As we approach winter, dealers noted the elevated fuel prices, alongside the wars in the Middle East, as a pain point among the industry,' says Healy.

Healy: Retail Activity Continues to Decline

Oct. 14, 2026

'Think about the tech who gets an AI-generated answer, applies it correctly and moves to the next car,' says O'Connor. 'Six months later, he hits a variation of that same problem and same root cause, but with different symptoms.'

O'Connor: You See it, Read It and Repeat It - That's Not Learning

Oct. 9, 2026

'Selling and advising customers is a series of small, short-term commitments,' says McCarron.

McCarron: Why 'My Way' Isn't Enough

Oct. 5, 2026

'Are your neurons making pathways into the future?' asks Craig Van Batenburg. 'Do you hire young, smart men and women to learn from you?'

Van Batenburg: The Making of a Mechanic

Sept. 29, 2026

'One of the best investments an owner can make is identifying potential leaders before they’re needed,' says Strandberg.

Strandberg: Who Replaces You?

Sept. 25, 2026

'Independent dealers report that tier-three brands are the most in-demand at the retail level,' says Healy.

Healy: Third Tier Tops Survey

Sept. 22, 2026

'With a little forethought and planning, that superstar of selling or your miracle mechanic could be given small, introductory managerial tasks to see if there’s an adaptability factor,' says McCarron.

McCarron: The Frontline Management Blues

Sept. 3, 2026

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