Operations | Modern Tire Dealer

Operations

'By refocusing on accountability, quality and the link between pay and production, you can preserve the value of flat rate pay while navigating the realities of a changing labor market,' says O'Connor. 'It’s not just about paying more. It’s about paying smarter.'

O'Connor: Time to Review Your Payroll Profitability Equation

Dealers must now re-evaluate how they structure pay and incentives to regain control of profitability.

July 9, 2025

'The right buyer not only determines the value you get at closing, but also shapes the future of your business, your employees and your legacy,' says Strandberg.

Strandberg: How to Choose the Right Buyer for Your Business

Sept. 29, 2025

The four Ps of marketing apply to EV and hybrid vehicle service, too.

Van Batenburg: EVs and the Four Ps of Marketing

Sept. 24, 2025

' Our check-ins with tire dealers showed average sellout increases of 1.6% in August, compared to 0.8% in July,' says Healy.

Healy: Tire Sellout Makes More Gains

Sept. 23, 2025

Good operators know that employee turnover is bad in the tire and auto repair business.

Townsend: Can You Be a Good Owner But a Bad Operator?

Sept. 17, 2025

'When it comes to selling your dealership, there’s plenty of talk about valuation drivers — the things that can increase the value of your company in the eyes of a buyer,' says Strandberg. 'But just as important, and often overlooked, are the valuation killers.'

Strandberg: Things That Lower the Value of Your Business

Aug. 25, 2025

'From our view, it looks like the onset of summer inspired a slight increase in consumer tire replacement,' says Healy.

Healy: Is This a Summertime Turnaround?

Aug. 22, 2025

Is it more efficient to have three sales associates managing the repair orders from cradle to grave or two sales associates, supported by one dedicated service manager, who coordinates service management?

O'Connor: Which Staffing Structure Really Drives Profit?

Aug. 18, 2025

Mature, trusting customers are precious. They form the spine of your business and without them, every transaction becomes new business in an attempt to develop a trust relationship.

Jackson: How to Build and Maintain Customer Trust

Aug. 15, 2025

Looking for Something?