Partnership Brings Autologic Assist to Worldpac's Customers
A distribution agreement between Autologic Diagnostics Inc. and Worldpac Inc. will provide the new Autologic Assist diagnostics support solution to Worldpac's North American customers. Worldpac will offer the service to its tools and equipment services division.
Autologic Assist is a suite of capabilities that simultaneously joins third–party vehicle data resources, diagnostic tools and a cloud-based multi-functional device on one screen, with real-time access to a team of master technicians. It caters to automotive repairs for BMW, MINI, Mercedes-Benz, Volkswagen, Audi, Jaguar, Land Rover and Volvo vehicles, and integrates knowledge and service from experts who possess Original Equipment Manufacturer (OEM) experience. That expertise helps ensure vehicle issues are diagnosed correctly the first time, and results in both time savings and cost benefits for repair shops.
Autologic says shop owners report they are seeing daily car counts rise by as much as 25% while increasing annual revenues by more than $100,000. An ROI calculator that allows repair shops to estimate their customized level of savings can be found by visiting the Autologic website.
Autologic Assist seamlessly and easily integrates with speedDIAL, Worldpac’s order fulfillment and catalog software. Improved functionality of Autologic Assist includes the ability to auto-populate Vehicle Identification Numbers (VINs) directly into the Worldpac speedDIAL catalog, ensuring order accuracy.
“This partnership with Worldpac will elevate the availability of Autologic Assist amongst repair shops throughout North America," says Kevin FitzPatrick, president of Autologic North America. "Worldpac has a solid reputation as a leading distributor of relevant products for the automotive aftermarket, and its distribution channel affords us a significant opportunity to broaden our reach. Under this partnership, we can attract viable users and allow them to witness firsthand the benefits of our new cloud-based, multi-functional device that works in tandem with highly trained OEM experts to quickly diagnosis issues on European car models.
“We are confident that with the Worldpac relationship and speedDIAL integration enhancements, repair shops will fast appreciate the ways in which we bring together a master support team of 100+ technicians and a cloud-connected device to change the way diagnostics are performed as they find and fix faults fast,” says FitzPatrick.
“We have worked closely together with Autologic and its team over the years to offer our customers the company’s original diagnostic tool, and this next generation solution fulfills a need in the marketplace for even more repair facilities to work on import vehicles," says Mario Recchia, senior vice president of marketing at Worldpac. "The new Autologic Assist, coupled with its expansive, first-class tech support network, make it a perfect fit for our organization, whereby we offer customers more real-time, value-add programs that make their jobs easier."
In 2015, Autologic Assist technicians provided support worldwide, fixing more than 300,000 issues, identifying in excess of 850,000 fault codes, and supporting more than 1,000 automobile models.