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Jason Miller examines the 'rules of engagement'

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"If you want to bring out the best in your people, you need to connect with them on a deeply personal level," writes commercial tire sales expert Jason Miller in the August 2009 issue of Modern Tire Dealer.

In his article, "Rules of engagement: Keeping employees loyal and happy takes leadership, empathy," Miller shares tips and strategies for effectively connecting with your employees.

"You will find the problem isn't about how to keep them engaged," he writes. "It's about how to keep them from disengaging. Giving people a higher purpose is critical if you want them to look past the frustrations associated with the day-to-day operation of a tire dealership."

See the August 2009 edition of MTD for more!

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