Nexen Tire America Inc. has unveiled a new mobile app that will connect Nexen tire buyers with Nexen tire dealers.
“The app is designed to help generate consumer leads, present Nexen Tire products in a user-friendly interface, streamline customer communications and simplify the sales process from start to finish,” say Nexen officials.
“The all-new app has a specific lead-generation tool which helps associate-level dealers connect with consumers in the market currently looking for tires.
“Available on Apple and Android mobile devices, the app also contains a consumer face that gives customers several tools to select tires, find their closest Nexen tire dealer and even request an appointment to have new tires installed.
“Appointment requests made through the app are sent directly to the nearest Nexen tire dealer of their choosing, allowing the retailer to quickly follow up with customers and begin a high-quality customer service experience that helps increase sales opportunities.”
Consumers also will be able to request quotes that will funnel through the app, “signaling an instant notification for dealers with the consumer’s contact information.”
“Our nationwide network of Nexen Next Level dealers are the backbone of this company, and by developing this app, we are showing our continued commitment to giving them the tools they need to quickly connect with customers and increase their ability to provide the highest level of customer service,” says John Hagan, executive vice president of sales for Nexen Tire America.
“We worked extremely hard to pack this app full of features for dealers and consumers, making it easier than ever for customers to find the right tires and connect with their nearest Nexen tire dealers. We are confident this will make it easier for dealers to manage customer service relationships, build lasting relationships with their customers and increase sales.”
