The Retail Tire Store Leadership training program is designed to help tire store managers develop the interpersonal and leadership skills needed to retain, engage and enhance their teams’ productivity and deliver exceptional performance and customer service. The course will be delivered via eight Zoom virtual meetings. Meeting times are 10 a.m. to noon EST on the dates below:
Week 1: Tuesday, Oct. 13 & Thursday, Oct. 15
Week 2: Tuesday, Oct. 20 & Thursday, Oct. 22
Week 3: Tuesday, Oct. 27 & Thursday, Oct. 29
Week 4: Tuesday, Nov. 3 & Thursday, Nov. 5
Coursework will cover four modules:
- Foundations: Role of the Leader;
- Setting Performance Expectations;
- Improving Below-Standard Performance; and
- Effective Floor Supervision – Coaching in Real-Time.
The cost is $750 per student.
Class size is limited to 16 people.
“Because there are a limited number of spots, we encourage interested dealers to sign up their managers as soon as possible,” said Christine Hoogenboom, TIA's director of training.
Students who attend all eight sessions and do the pre-work will receive a completion certificate.
Registration for the class is available here.
For registration questions, contact Christine Hoogenboom. For questions about the course, contact instructor Glen Nicholson.
