Tim and Terri Hollander's fourth Big O store - an outlet in Carlsbad, N.M. - is up and running.
The Hollanders' other Big O locations are in the New Mexico towns of Roswell, Alamagordo and Ruidoso Downs.
"The Hollanders, a husband and wife team, are one of those Big O Tires franchisees who have not only persevered, but have also expanded operations" during the COVID-19 pandemic, according to TBC Corp officials.
The couple has "successfully created a family culture, where their team members have a feeling of camaraderie, collaborating to adapt and improve daily, propelling their success in the marketplace. Their strength, stability and continual efforts to exceed customer expectations are evident in their achievements during these unprecedented times."
“We are excited to continue to grow, adapt, improve and represent the Big O Tires brand,” says Tim Hollander. “We look forward to preserving Big O’s heritage, while building a legacy for our growing store family for generations to come."
“Since 2006, we have worked alongside the Hollanders as they established themselves as a trusted leader in their community delivering exceptional customer service as the team you trust,” notes Jim Bull, vice president and general manager of Big O Tires.
“We have no doubt that their drive, experience and belief in the Big O Tires values, paired with their passionate commitment to serving their customers, will translate to continued success at all of their locations.”
