Most owners take cars to service shops for repairs, survey reports

Order Reprints

More drivers are turning to service shops for light vehicle repairs than going the do-it-yourself route, according to a recent report from Lang Marketing Resources Inc., a New Jersey firm that specializes in the automotive products industry.

Over the past 10 years, DIY purchases have dropped from nearly 31% to 25.3% of the car and light truck product market, says Lang Marketing President Jim Lang.

He notes, however, that there are "significant geographic differences in service and DIY market product share.

"As a group, states west of the Mississippi have a substantially larger share of aftermarket product volume accounted for by DIY sales than eastern regions."

California, Oregon and Washington comprise 30% of aftermarket DIY purchases alone, according to Lang.

"In contrast, the service market captures the largest share of car and light truck aftermarket product volume in New England (80%), followed by the West North Central region (79%), along with the East North Central (77%) and Middle Atlantic (77%) states. Southern states represented by the South Atlantic and East South Central regions average 75% service market product volume."

Related Articles

Auto service survey breaks down service shops

Survey compares car dealers to independents

AAPEXedu Asks Automotive Repair Shops to Take Note

You must login or register in order to post a comment.