• J. Mark Jackson

    J. Mark Jackson is a 30-year veteran of the tire industry and a founding partner of Guidon LLC, a leadership and resilience training/consulting organization. A former U.S. Army officer, he was awarded the Bronze Star for combat service in Afghanistan. He has mentored senior government executives and all levels of industry personnel in leadership, resilience, sales, marketing and business planning. He is a professor at Flagler College. Jackson can be reached at [email protected].

    Photo: MTD
    Customers stay with you because you provide compelling reasons and solutions that match their level of relationship development together, while sustaining mutual trust.
    J. Mark Jackson
    June 4, 2025
    Customers always have options when choosing where to do business. What makes them choose to stay with your dealership?