Michelin launches commercial dealer network

Feb. 7, 2011

Michelin Americas Truck Tires (MATT) has created a franchise network of commercial tire dealers "committed to establishing a new standard for consistent, high-quality service across the U.S."

The new Michelin Commercial Service Network will offer a comprehensive service package including the following:

* road service,

* online operating manuals and

* online fleet reporting.

“Now, more than ever, it is imperative for trucking fleets to maximize their uptime to meet the demands of their customers,” says François Corbin, MATT's chief operating officer.

Corbin adds that by "ensuring consistent, high-quality service nationwide for fleets," Michelin can help fleets reduce operating expenses and manage their assets.

To serve fleets on the road, network dealers will provide a consistent supply of new tires and retreads; 24/7/365 service; and highly trained service technicians. After-hours road service will be coordinated through a centralized dispatch system with no dispatch fee for national account fleets.

The Michelin Commercial Service Network also is backed by a full catalog of Web-based training designed by Michelin to help fleets stay up to date on maintenance standards and safety practices.

“Our network provides highly trained technicians, service standards, casing management, and online tools that meet Michelin’s high standards,” says Bill Guzick, MATT''s vice president of business development.

MATT is a division of Michelin North America Inc. For more information, visit www.michelintruck.com.