Adds Omnicraft Parts for Non-Ford Vehicles

Nov. 27, 2018

In order to complete what it calls its "Total Parts Lineup," Ford Motor Co. has added Omnicraft parts to its list of offerings. The parts, which target non-Ford and non-Lincoln vehicle repairs, are available on

" has become an even better tool for customers since the relaunch this year,” says Lisa Pynn, global e-commerce manager for the Ford Customer Service Division. "Now the site offers more choices, featuring Omnicraft parts for non-Ford and Lincoln vehicles (that) are now searchable by year, make and model."

Customers will find helps simplify the parts-ordering process. Users have a site that is specifically designed to make Ford parts, Motorcraft, Ford/Lincoln accessories, and now Omnicraft parts available anywhere and at any time, from a computer, mobile phone or tablet.

Fleet customers can upload and save a list of VINs to search, with true VIN filtering from the OEM using specific nicknames chosen by the user. All customers may take advantage of live chat and phone support -- with agents available to proactively help them find the right part, track orders and more. Site features include:

* The site is mobile and tablet enabled.

* There are more detailed product descriptions, high-quality images and line-art diagrams.

* Non-sponsored customer orders placed by 4 p.m. local time will receive shipment by 10 a.m. standard time the following business day**

* There is free shipping on orders of $75 or more.

The complete Ford OE catalog is searchable by VIN, year/make/model, part number, and keyword. The recently added Omnicraft parts catalog is also searchable by year/make/model.