In Motion Brands has launched its multiligual AI Agent, which provides “seamless real-time customer interactions” in English, French and Spanish, according to company officials.
AI Agent “automatically detects and responds in English, French or Spanish, ensuring every customer feels understood and valued,” while answering “100% of incoming calls, eliminating missed opportunities during peak hours, breaks or after-hours.”
It features “industry-specific intelligence... designed specifically for tire shops, mechanical service centers and B2B (fleet and agricultural) service providers, with deep knowledge of appointment types, service language and customer expectations.
Bilingual support for staff is available. “Even when shops employ multilingual teams, the AI Agent bridges gaps to ensure no customer is left waiting or confused.”
AI Agent also “provides detailed call logs and reports segmented by language, helping owners make smarter staffing and marketing decisions.
“This multilingual launch is a proud moment for our entire team,” says Todd Richardson CEO at In Motion Brands. “We believe technology should empower businesses to not only support their current teams but also grow them which we are seeing happen. Our AI Agent gives shops the tools to reduce staff pressure, capture more bookings, and offer a world-class experience to a broader, more diverse customer base.”