2015 AAPEX: Epicor Wants to Help You Sell More Service
Epicor Software Corp. is highlighting its integrated service estimator at the 2015 Automotive Aftermarket Product Expo (AAPEX,) and it’s a service Epicor says should be a handy tool for any tire dealership wanting to expand the auto services it provides to consumers.
After a technician or service writer enters the consumer and automobile information, he can enter in the name of a part that needs replacement. The system not only pulls the parts and labor information associated with that job, but it also provides a list of related jobs to consider.
The parts pull up searches from the shop’s preferred parts vendors and provides real-time pricing and inventory information. It also incorporates information and images from the related parts catalogue, says Courtney Sobocinski, senior manager of product management.
A shop sets up its own labor charges in the system, so the correct rates are used to compute an accurate cost estimate for consumers.
“And it creates a professional-looking estimate to show the consumer,” Sobocinski says. The estimate prints with the shop’s logo and information in the upper left corner.
In addition, the system provides a color-coded inspection sheet, as well as service interval recommendations that are catered to the VIN.
The result, Sobocinski says, is a tire dealer who spots a needed repair while servicing a vehicle’s tires has the ability to capture a service sale immediately. “That consumer is not walking out the door.”
Visit Epicor at AAPEX booth no. 2238, or go to www.epicor.com.