CIMS Inc. will celebrate its 45th year in business in 2016.
“For the past 45 years we have been concentrating on tire registrations,” says CIMS President Susan Kruder. “We have evolved from punch machines and a dedicated computer platform room. Now dealers can use their point-of-sale software, mobile device or register tires online.”
CIMS was founded by the late Paul Kruder in 1971 in a small building in Akron, Ohio, and its only business was registering tires using postcard-type mail-in forms. Today, the focus of the family-owned company remains the same — tire registration — but its services have expanded to more modern platforms, including the CIMS mobile app.
“We’re particularly pleased with our toll-free support line (855-444-5120),” says Kruder. “Our clients like the personal touch and talking to a ‘live’ voice to discuss issues. We realize that the tire industry is a face-to-face business and we think of that in everything we do.”
CIMS also prides itself in keeping clients’ information confidential.
“We work with more than 15,000 clients and it is imperative that we maintain their information in a secure environment which means keeping their trust,” says Kruder. “We are not a tire dealer, we don’t sell tires…all we sell is security and compliance…letting the clients and their customers know that their data is safe with us. They know that…that’s why we’ve been in business for 45 years.”
For additional information, visit www.cimstireregistration.com.
