Retail Service

Service bay inspection: 27 points of profitability

Order Reprints

If you compare what car dealerships do to prepare a pre-owned vehicle for sale to your free inspection checklist, you might find your list is incomplete.

Here are the relevant points of inspection that Mercedes-Benz dealers of Southern California include in their pre-owned vehicle program.

Engine compartment and pre-road test checks

  1. Engine oil;

  2. Transmission oil;

  3. Rear axle oil;

  4. Transfer case and front axle oils;

  5. Engine compartment/antifreeze protection;

  6. Power steering fluid;

  7. Brake fluid and clutch fluid;

  8. Windshield washer fluid;

  9. Level control oil;

10. Engine component/system -- condition check & verification;

11. Air cleaner/filter;

12. V-belts, Poly-V-belt.


13. Drive shaft flex discs, couplings and center support bearings;

14. Exhaust system/connections/supports;

15. Parking brake and cables;

16. Brake lines;

17. Tire wear (including spare); depth = 50% above tread wear indicator;

18. Brake rotors/pads (minimum of 50% pad material);

19. Shock absorbers/spring-struts;

20. Suspension inspection, self-leveling suspension;

21. Front/rear axle rubber mounts/bushings;

22. Steering play;

23. Tighten steering gear bolts;

24. Front axle ball joints;

25. Steering shock.

Post-road test inspection

26. Fluid leaks visible inspection;

27. All fluid levels (under hood).

When certifying a pre-owned vehicle at least 15 months old and with more than 18,000 miles on the odometer, the Mecedes-Benz dealers go through a 155 inspection point process.

Related Articles

2016 AAPEX: A Look at the Brave New World of a Shop’s Service Bay

The Future is Now For Bay Area Tire and Service

Inspection Process Is Best Way to Sell Brake Service, Says VIP’s Winkeler

You must login or register in order to post a comment.