Retail Service Suppliers

Identifix now has 23,000 Direct-Hit subscribers

Order Reprints

Identifix reports it has passed a milestone for its Direct-Hit subscription-based online diagnostic information source with the signing of 23,000 subscribers who now have access to fix and preventive maintenance information on 10 million vehicles per year.

Direct-Hit's real-world, proven diagnostic and fix information was developed from over 3.6 million Identifix Repair Hotline calls to the company’s 45 ASE master certified technicians. Direct-Hit delivers more than 360,000 Hotline Archives and is continually updated with over 6,000 new vehicle symptoms, associated short-cut tests and fixes added to the database each month, the company notes.

“The growth from three to 10 million vehicle look-ups in the past three years is a direct result of the growing subscriber base that relies on the increasing number of confirmed fixes on our site,"says Jeff Sweet, Identifix president.

"In the past, Direct-Hit was considered a helpful tool that shops used on an as-needed basis to find a fix. Now we’re seeing more shop owners and their staff turning to Direct-Hit first, viewing our information as a necessary and trustworthy resource to repair vehicles faster and more efficiently through the routine use of Direct-Hit.”

Direct-Hit enables technicians to perform repairs profitably and accept repair services on jobs that otherwise might have been turned away, says Identifix. The company also serves as a content supplier to Microsoft’s MSN.Auto web site, providing data on used vehicle reliability and reparability.

For more information, visit the company's Web site at www.identifix.com.

You must login or register in order to post a comment.