How Tire Suppliers View Ken Langhals and K&M Tire

Ken Langhals has won the respect — and in many cases, the admiration — of his suppliers, some of whom shared their thoughts:

“In the tire industry, where relationships often define success, BKT and K&M Tire stand out as a testament to what’s possible when shared values drive collaboration,” says Minoo Mehta, managing director, BKT USA Inc. 

“Both companies are proudly family-run and that common heritage has laid the groundwork for a partnership built on mutual respect and longterm vision. BKT is honored to work with Ken Langhals and the K&M Tire team. Ken’s legacy is one of honesty, integrity and trust — qualities that resonate deeply with BKT’s own ethos. His commitment to treating suppliers with fairness and professionalism has fostered a culture where partnerships thrive. What makes this relationship truly special is the alignment — not just in business goals, but in principles. It’s rare to find a partner whose values so closely mirror our own and BKT considers it a privilege to grow together alongside Ken, Cheryl and the entire K&M Tire family.”

“While working for K&M Tire, I had an opportunity to open a wholesale tire business located on the outskirts of their territory,” says Mark Hadley, vice president, First Choice Sourcing Solutions.

“Most employers would consider this grounds for immediate termination. Ken and Cheryl took a very different approach. I was called into Ken’s office for a sit-down with he and Cheryl. I can’t believe I wasn’t fired. What’s more unbelievable is that they mocked up an impromptu five-year P&L to help me understand how the financials might impact me personally versus staying with K&M. They employed me another six months before I left to open the business. I’ve worked for, competed against and have been a vendor for K&M Tire. When they say, ‘Live with integrity, character and passion,’ it’s not just words on a poster. Most companies worry what the competition is doing — not Ken and Cheryl. The center of nearly every discussion is, ‘How do we get better at serving customers and employees?’

“Ken and Cheryl’s service culture extends beyond customers and employees to include suppliers,” says Hadley. “With numerous suppliers and only so many hours in a day, suppliers can feel like our time and effort isn’t appreciated. This is not the case with K&M. They make you earn it, but you’re treated with dignity and respect. I’ve been fortunate to work with many of our industry’s best. There isn’t a better operator than Cheryl Gossard. And at the end of each meeting, Ken takes the time to shake my hand and offer his appreciation for me. The guy’s a legend and somehow remains that humble.”

“Our relationship with K&M has always been more than just business,” says Rob Williams, president, Hankook Tire America Corp. “It’s been grounded in mutual respect, trust and a shared commitment to growth and excellence. From the beginning, Ken has fostered a culture that makes suppliers like Hankook feel not just like partners, but like part of the K&M family.

“Over the years, we’ve had the pleasure of attending many K&M events and each one serves as a reminder of the strength of our partnership. Ken consistently takes the time to connect, asking about how we’re doing, not just in business but also on a personal level. I can fondly recall seeing him walk the trade show floors, actively engaging with suppliers, customers and team members alike. His leadership style is approachable, sincere and deeply appreciated.

“As I travel to events and meetings across the country, Ken’s name frequently comes up in conversation — always mentioned with deep respect. He is recognized as a true industry leader — one who has made a lasting impact on colleagues, partners and peers alike. That kind of reputation is built through years of dedication, authenticity and unwavering commitment to doing things the right way.

“The K&M family approach is a direct reflection of Ken’s values. The sense of community, the commitment to partnerships and the respect shown to everyone involved ... it’s a culture that has created a remarkable and enduring legacy in our industry.”