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    • October 2024

    More content from October 2024

    Ford Motor Co.
    'Learning to work on hybrids is harder than learning to work on pure electric cars,' says Van Batenburg. 'A plug-in hybrid is the toughest.'
    Are hybrids the easiest way to get started? No. But once you commit to fixing hybrids, you have to keep going.
    Oct. 25, 2024
    Photo: TireSouth
    TireSouth opened its eighth location, in Roswell, Ga., opened earlier this year. And though most might not think of the Atlanta area as an all-weather tire market, Michael Spencer sees evidence there is demand.
    Tire dealers have more opportunities than ever to present all-weather tire options to consumers.
    Oct. 23, 2024
    Photo: Hunter Engineering Co.
    “Alignments are a virtuous service that’s in the customer’s best interest - especially, when taking into account modern tire prices,” says Pete Liebetreu, vice president of product management and marketing at Hunter Engineering Co. (Pictured, a technician from Blain’s Farm & Fleet in Morton, Ill., performs an alignment.)
    With the right equipment, alignments don’t require a hard sell — that is, if you operate proactively.
    Oct. 21, 2024
    Photo: Lexi Majoros
    You should already be investing in what it takes to separate your customer experience from the rest.
    If you’re at all interested in delivering the best possible customer experience, you should at the minimum be a student of what an outstanding customer experience looks and feels...
    Oct. 18, 2024
    Photo: Wonderland Tire Co.
    “To get buy-in, you need to understand your people,” says Ryan Seidel, director of operations for Wonderland Tire Co., a 14-store dealership based in Byron Center, Mich.
    As a multi-store operator, what’s the key to overseeing the people who run your locations?
    Oct. 15, 2024
    fig_8
    How the TPMS functions and resets on the Honda Odyssey.
    Oct. 14, 2024
    Photo: Sailun Tire Americas
    Sailun Tire Americas is one of three tire manufacturers that broke ground on new plants in Mexico this year. The others are Yokohama Tire Corp. and ZC Rubber.
    Move over, U.S. and Canada. There’s another tire manufacturing powerhouse within the North American free trade zone.
    Oct. 14, 2024
    Photo: Pat Durham
    “We want to make sure our customer experience is unparalleled,” says Martin Woods, owner of Burton, Mich.-based Martin’s Tire & Service.
    After a long 13 years in retail loss prevention, Martin Woods felt called back to his automotive roots.
    Oct. 9, 2024
    Photo: BKT USA Inc.
    'The lifespan of an ag tire is dependent on how it is used and for what purposes,' says Dave Paulk, manager, field technical services, BKT USA Inc.
    In this latest installment of AG Tire Talk, ag tire manufacturers discuss the average lifespan of ag tires and how to maximize tire longevity.
    Oct. 8, 2024
    In a business sale, the purchase agreement is the critical document that governs the final terms of the transaction. By focusing on best practices in drafting this agreement, ...
    Oct. 7, 2024
    Pat Durham
    'One of the most challenging skills to learn as a new manager is to go from being the best at something to teaching someone else how to be the best,' says McCarron.
    One of the most difficult transitions in business is going from front-line employee to front-line manager. Why?
    Oct. 7, 2024
    MTD
    'At the regional level, the Midwest and Southwest both saw negative volumes, while most other regions saw flat or positive volume trends,' says Healy.
    Tire dealers are facing another unknown: how will consumers react in the months before winter weather arrives?
    Sept. 23, 2024
    MTD
    The new RoadX RXQuest R/T tire, made by Sailun Tire Americas, was highlighted during a recent ride-and-drive in Texas.
    Sailun Tire Americas continues to expand its RoadX brand with the release of the RoadX RXQuest R/T light truck tire.
    Aug. 26, 2024
    MTD
    The new Goodyear Assurance WeatherReady 2 was one of several tires highlighted by Goodyear Tire & Rubber Co. during a recent ride-and-drive event.
    Goodyear Tire & Rubber Co. introduced its new Assurance WeatherReady 2 all-weather tire during a recent ride-and-drive event in Akron, Ohio.
    Aug. 20, 2024