January 2025

Skrypko Ievgen | Dreamstime.com
'Shops must have licensed techs and so quality work is now front and center — where it should have always been,' says Van Batenburg.
Lexi Majoros
'I hope you and your team join me by inspiring, guiding and motivating ourselves and others to make customers so happy with their experiences that a positive view of our industry takes shape,' says O'Connor.
Lexi Majoros
'I want you to standardize good employee behavior and good employer behavior at your dealership,' says McCarron.
Photo: Mitchell 1
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Photo: Scott’s U-Save Tire & Auto Repair
Dave Bass, service manager at Scott’s U-Save Tire & Auto Repair store in Steiger, Ill., is celebrating his 40th anniversary with the dealership.

More content from January 2025

MTD
'Consumer deferment and trade-down have been consistent themes overall several months and we believe that the early signs of winter weather prompted consumers to rush to get caught up on vehicle maintenance and tire replacement ahead of the winter season,' says Healy.
For the seventh straight month, independent tire dealers reported tier-three tires were the most in-demand.
Jan. 2, 2025
Bookout Tire and Lube
At each anniversary celebration, Bookout invites current and past Bookout Tire and Lube employees to celebrate in the fun. Pictured are current and past employees, plus family members filling in for those who have passed.
Like many tire dealers, Robert Bookout was introduced to the tire industry at a young age.
Nov. 22, 2024