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  • January 2025

    • January 2025

    Photo: DRiV Inc.
    “When talking to customers about potential repairs, use it as an opportunity to explain the importance of ride control and suspension parts,” says Adam Strobe, senior brand manager at DRiV Inc.
    Sept. 8, 2025
    Skrypko Ievgen | Dreamstime.com
    'Shops must have licensed techs and so quality work is now front and center — where it should have always been,' says Van Batenburg.
    Jan. 31, 2025
    Lexi Majoros
    'I hope you and your team join me by inspiring, guiding and motivating ourselves and others to make customers so happy with their experiences that a positive view of our industry takes shape,' says O'Connor.
    Jan. 28, 2025
    Lexi Majoros
    'I want you to standardize good employee behavior and good employer behavior at your dealership,' says McCarron.
    Jan. 27, 2025
    Photo: Mitchell 1
    fig_4
    Jan. 20, 2025

    More content from January 2025

    Photo: Scott’s U-Save Tire & Auto Repair
    Dave Bass, service manager at Scott’s U-Save Tire & Auto Repair store in Steiger, Ill., is celebrating his 40th anniversary with the dealership.
    Dave Bass has spent more than 40 years working at Scott's U-Save Tire & Auto Repair. He says two things are key to being an effective manager.
    Jan. 17, 2025
    MTD
    'Consumer deferment and trade-down have been consistent themes overall several months and we believe that the early signs of winter weather prompted consumers to rush to get caught up on vehicle maintenance and tire replacement ahead of the winter season,' says Healy.
    For the seventh straight month, independent tire dealers reported tier-three tires were the most in-demand.
    Jan. 2, 2025
    Bookout Tire and Lube
    At each anniversary celebration, Bookout invites current and past Bookout Tire and Lube employees to celebrate in the fun. Pictured are current and past employees, plus family members filling in for those who have passed.
    Like many tire dealers, Robert Bookout was introduced to the tire industry at a young age.
    Nov. 22, 2024