Service Tire Truck Centers (STTC) is using Trimble GeoManager to enhance its customer service and improve fleet efficiency.
STTC has 40 commercial-retail locations throughout the Northeast. They offer new and retreaded truck tires, tire maintenance and Road Assist, a nationwide, 24-hour, 7 day-a-week emergency road service.
"Using Trimble GeoManager, we believe we can enhance our customers¹ experience by providing faster response time through integrated vehicle monitoring and improved appointment scheduling," says Walter Dealtrey, chief operating officer. "We chose Trimble because of its dedication to innovation and its robust, scalable solutions that optimize field service performance."
GeoManager is an enterprise-level, cloud-computing platform that offers real-time visibility into day-to-day fleet operations, enabling users to identify, manage and improve key areas such as vehicle utilization, maintenance planning and customer satisfaction.
STTC is 25th on the Modern Tire Dealer 100 list of the top independent tire dealer chains in the United States. For more information, visit www.sttc.com.
For more information on The Field Service Management Division of Trimble Navigation Ltd., visit www.trimble.com.
