Users of the TireMaster software by ASA Automotive Systems Inc. now have exclusive access to Epicor Software Corp.'s SideKick360
“At ASA we continually invest in technology and market-leading partnerships to extend the power of our shop management software systems,” says Dave Vogel, general manager of ASA Automotive Systems. “Epicor has been a longstanding partner of ASA and we are excited about our exclusive partnership with Epicor’s SideKick360 to help our TireMaster customers efficiently find maintenance items due on every vehicle that enters their shop to drive more maintenance sales.”
Epicor’s SideKick360 has five core applications that provide on-demand reporting and operations tools to help service writers quickly and accurately identify and quote recommended maintenance. SideKick360 also provides maintenance recommendations based on vehicle service history and displays service history data by task. An invoice tool analyzes each new invoice to help ensure all parts and labor charges are properly listed and billed.
“Epicor’s SideKick360 integration with ASA’s TireMaster software is a game-changer,” says Jared Bailey, director of TireMaster operations. “TireMaster customers can now access SideKick360 from within TireMaster with a single-click to find out in seconds how many miles or how much time it has been since a customer last purchased tires, check recommended maintenance services, and efficiently pull up service history by services performed eliminating the need to click through invoice details.”
SideKick360 also provides “missed opportunity” reporting to compare services recommended by the solution to those that were actually sold and performed.
Tim Hardin, senior vice president and general manager of automotive at Epicor, says, “SideKick360 is a powerful solution that helps users approach each service opportunity in a very strategic manner, leading to a more proactive and efficient experience for the service writer and the consumer.
“By extending this capability into the tire channel, we will also help independent dealers and chains tap into supplier marketing programs and promotions and gain invaluable access to service-level data that can drive better, faster decisions about which parts, tires and other items they need to carry in each location.”
