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  • September 2023

    • September 2023

    Photo: Mitchell 1
    When memorizing the tire pressure sensor ID, hold the activation tool against the side of the tire, near the valve stem.
    Dec. 21, 2023
    Monro Inc.
    “We want to make sure we are using our working hours effectively,” says Russ Welsh, senior vice president of retail operations, North America, for Monro Inc. “We don’t want our techs to be doing a job that did not need to be done in the first place. It wastes everyone's time and money.”
    Oct. 26, 2023
    Photo: SEMA Show
    With exhibitions both inside and outside the Las Vegas Convention Center, the SEMA Show brings together not just the tire industry, but the entire expanse of the automotive aftermarket.
    Oct. 24, 2023
    MTD
    'Smaller retailers often provide a stable environment that delivers more attentive customer service,' says McGregor.
    Oct. 16, 2023
    Photo: Automotive Career Development Center
    'If you employ a younger person, talk about higher education,' says Van Batenburg. 'Offer them an incentive.'
    Oct. 9, 2023

    More content from September 2023

    Photo: Hunter Engineering Co.
    Hunter Engineering sees a growing opportunity for tire dealers to maximize their alignment systems and services by doing ADAS calibrations, too. “If they don’t take advantage of their opportunities, someone else surely will,” says Ryan Gerber.
    As Advanced Driver Assistance Systems (ADAS) technology becomes more common in vehicles on American roadways, there’s a growing market to maintain, inspect and calibrate the many...
    Oct. 4, 2023
    Photo: Toyo Tire U.S.A. Corp.
    Toyo says the T3+ model is meant to complement the longer, in-depth sessions offered on its traditional T3 platform.
    When it comes to training tire dealers, Toyo Tire U.S.A. Corp. is looking to arm dealers with all the information they need to know about the company’s products. And in 2023 the...
    Oct. 3, 2023
    MTD
    A return to 2019-like numbers should be viewed as a positive.
    It goes without saying that 2021 and 2022 were unusually strong years. What we're seeing now is a return to normal, which - in this case - means a return to 2019 levels.
    Sept. 18, 2023
    Wonderland Tire Co.
    Each member of Wonderland Tire’s next-gen group is required to progress through steps outlined in the dealership’s Family Manager Training Policy, which will “ensure that future generations of family members who intend to work in management at Wonderland Tire are properly trained in all facets of the business.”
    Jon Langerak, MTD's 2023 Tire Dealer of the Year, is cultivating the next generation of Wonderland Tire owners and managers.
    Sept. 14, 2023
    Photo: Wonderland Tire Co.
    Jon (pictured) and Dave Langerak went to every Wonderland Tire store and grilled steaks for employees in September 2022 when the dealership had its first $3 million month. This continued a tradition they started years earlier.
    “Employees recognize it when you do things for them that you don’t have to do,” says Jon Langerak, MTD's 2023 Tire Dealer of the Year Award recipient.
    Sept. 12, 2023
    Photo: Wonderland Tire Co.
    Having its own retread system and products gives Wonderland Tire “the ability to be independent enough to do the right things for our customers,” says Jon Langerak. “Take a particular tread design – if we want to build it, we can build it. All of our designs and rubber compounds are proprietary. AcuTread is an exclusive product. Nobody else has it. We’re very independent. We like to do things ourselves. We don’t like people telling us how to do it.”
    “AcuTread has been wonderful for us," says Jon Langerak, MTD's 2023 Tire Dealer of the Year. "It changed our company."
    Sept. 12, 2023
    Wonderland Tire Co.
    'When we see a need, there's nothing holding us back,' says Jon Langerak. 'If a customer needs something - and we believe there's a market for it - we're going to pursue it.'
    Jon Langerak, MTD's Tire Dealer of the Year, discusses his dealership's biggest challenges, opportunities, triumphs and more.
    Sept. 11, 2023
    Wonderland Tire Co.
    'We have a long-term vision and a long horizon,' says Jon Langerak, president and CEO of Wonderland Tire Co. and MTD's 2023 Tire Dealer of the Year.
    Jon Langerak, MTD's 2023 Tire Dealer of the Year, has a long-term vision for his business, Wonderland Tire Co. Find out how he's building his dealership's future.
    Sept. 11, 2023
    MTD
    I want to reinforce the idea that “the only true risk is the risk not taken.” Why? Because I see fear everywhere in my interactions with owners and their teams. It is hands down the single biggest barrier to elevating performance.
    I want to reinforce the idea that “the only true risk is the risk not taken.”
    Sept. 6, 2023
    Getty Images
    Trace the steps your technician takes throughout the entire process of the oil change — every movement. What you will have after the vehicle is pulled out will look like spaghetti.
    Dennis McCarron explains why you need a process for everything that happens in your service bays - even tire rotations and oil changes.
    Sept. 1, 2023
    MTD
    At long last, tire dealers indicate retail sellout trends have turned positive after declining year-over-year the past seven consecutive months. July marks the first positive month for sellout trends since November 2022, and it’s up a healthy 3.5% year-over year.
    At long last, tire dealers indicate retail sellout trends have turned positive after declining year-over-year the past seven consecutive months. July marks the first positive ...
    Sept. 1, 2023