Scott Holub, manager of technical services, BKT, discusses what to keep in mind when picking and recommending the best OTR tire for customers' applications, why TMPH is important, after-sale service and more.
The Modern Tire Dealer Newsletter is the Definitive Source for Tire Dealer Success
Today, your salespeople and technicians must be trained to educate the customer and build trust quickly. Why? Because most of the time, difficult customers are created by you and/or your people. And you may not even realize it.
Texarkana, Texas-based Heintschel Truck Tire Center has joined the Marangoni retread network. Dealership President Garry Heintschel says Marangoni offers "a premium product, Ringtread," and is "very well-positioned in the market."
Bauer Built Inc. has recognized four high school seniors with $1,500 scholarships and the G. F. “Sam” and Ethel V. Bauer/Bauer Built Inc. Scholarship Award. Since 1994, Bauer Built has awarded $144,000 in scholarships.
Pomp’s Tire Service Inc. is supporting the mission of Truckers Against Trafficking. The tire dealership has added the nonprofit’s logo and safety message onto its first truck, and the company is training its employees to be on the lookout for victims of human trafficking.