"Who wants a woodpecker living inside your tree? All he does is peck wood. And whether he’s an employee or a customer, he’s been pecking at your gross profit for however long ...
If you’re a regular reader of this column, you’re well aware of private equity’s influence in the tire dealership arena. But what do you know about private debt?
Our recent checks with dealers indicate that retail sellout trends were flat to slightly down year-over-year in February 2025, following three straight months of positive results...
An electric company car, unique EV service website and a charging station in front of your tire store are among the first investments to make to show that you're open for EV service...
Inspiring and guiding ourselves to be the best for our customers isn’t just about business. It’s about creating a legacy of trust, satisfaction and loyalty that benefits our entire...
Communication skills in retail are paramount. If you only have limited funds for training, send good prospects to communication skills training, not sales training. Effective ...
Our industry is fairly advanced in its consolidation cycle. But merger and acquisition activity is set to accelerate further in the tire industry. Why?
When you are collecting data, you should focus on collecting it both accurately and efficiently. If it takes an hour to get a report together, that’s too long.
While most customers view servicing their car as a negative experience, we can offer them a solution. I'd like to share a vision — something I call “the creedinme” — a system ...
This should prove to be a decent year for the tire and automotive industry. Most economic signs outside of our control are pointing to steady growth or better.
For a second straight month, tire dealers recorded positive sellout trends of around 1.1% in December. That’s a slight uptick from November, when the growth was more moderate ...
